Privacy Policy

This Privacy Policy applies to the services of Valence London, located at Graslelie 14, Eindhoven, and reachable via info@valence-london.com - We respect the privacy of our customers and ensure that any personal information you provide to us is treated confidentially.

Data We Collect

We collect personal data that you provide to us when placing an order or creating an account, including:

• Full name
• Address details
• Email address
• Telephone number
• Payment information
• IP address and device information
• Website activity

Purpose of Data Processing

We use your personal data for the following purposes:

• To process and deliver orders
• To provide customer service and support
• To send updates and relevant information
• To improve our services and website

Sharing Data with Third Parties

Your data will only be shared with third parties when necessary for the performance of our services (such as payment providers or shipping companies), or when we are legally required to do so.

Data Retention

Your personal data will not be retained for longer than necessary for the purposes for which it was collected or as required by law.

Cookies

Our website uses cookies to improve functionality, analyse visitor behaviour, and support marketing activities. You can adjust your cookie preferences via your browser settings.

Your Rights

You have the right to access, correct, or request the deletion of your personal data. You may also object to the processing of your data or request data portability. To exercise these rights, please contact us at:
info@valence-london.com

Contact Details

For any questions or comments regarding this Privacy Policy, you can contact us using the details below:

Company Name: Sanden Business
Address: Graslelie 14, 5658GR Eindhoven (Netherlands)
Email: info@valence-london.com